Integrated Product
Support (IPS)

Delivering & Sustaining Mission-Ready Capability

Hammerstone delivers Integrated Product Support (IPS) across all 12 IPS elements — taking full ownership of the support solution from day one. Our IPS combines supportability engineering, RAM analysis, Logistics Support Analysis (FMECA, RCM), supply support (OPUS10), maintenance planning, technical data (S1000D) and through-life sustaining engineering — with digital integration enabling CBM+ and predictive sustainment through ReadyFleet™. Sovereign, veteran-led and aligned to ISO 55000, S3000L and S4000P.

What is Integrated Product Support & why does it matter?

Integrated Product Support (IPS) is the disciplined approach to designing, delivering and sustaining a capability so it remains reliable, supportable and cost-effective across its entire lifecycle — from concept and acquisition through to operation, upgrades and disposal.

In plain terms, IPS ensures the system you buy or build can be maintained, supplied, operated and supported in the real world, with the right data, spares, training and engineering assurance in place.

Capabilities delivered without IPS create predictable and expensive problems in service: maintenance concepts that don’t match the system, spares provisioned on assumption rather than analysis, through-life costs that exceed estimates, and technical data that is incomplete at introduction to service. IPS addresses these risks by treating supportability as a design requirement from concept stage — not a retrofit at introduction to service.

Delivering Capability That Stays Mission Ready

Hammerstone understands that delivering capability is only the start — and that operational advantage comes from delivering, sustaining, upgrading, and supporting a capability throughout its life. At Hammerstone, we take ownership of the full support solution development from day one. Our experienced Integrated Product Support (IPS) team ensures Mission and Support System capabilities are reliable, affordable, upgradable, mission-ready and sustainable.

The 12 IPS Elements: A Complete Framework for Sustainment Excellence

Combined, these elements create a support solution that is sustainable, cost-effective, and operationally agile, ensuring Enhanced Operational Effectiveness and Improved Fleet Readiness across Defence and industry programs.

 

Click on each of the IPS element to learn more

Product Support Management Product Support Management
Product Support Management
Design Interface Design Interface
Design Interface
Workforce & Personnel Workforce & Personnel
Workforce & Personnel
Training & Training Support Training & Training Support
Training & Training Support
Facilities & Infrastructure Facilities & Infrastructure
Facilities & Infrastructure
Computer Resources Computer Resources
Computer Resources
Supply Support Supply Support
Supply Support
Support Equipment Support Equipment
Support Equipment
Packaging, Handling, Storage & Transportation (PHS&T) Packaging, Handling, Storage & Transportation (PHS&T)
Packaging, Handling, Storage & Transportation (PHS&T)
Technical Data Technical Data
Technical Data
Maintenance Planning & Management Maintenance Planning & Management
Maintenance Planning & Management
Sustaining Engineering Sustaining Engineering
Sustaining Engineering

An Integrated Approach

At Hammerstone, IPS is not just a standalone function. We ensure IPS integrates with engineering, logistics, and digital capabilities to support clients across the entire delivery and sustainment lifecycle to deliver genuine operational advantage.

Systems Engineering

Supportability designed in early — reducing lifecycle costs and improving long-term performance from concept stage, not retrofitted at introduction to service.

Project & Program Management

Coordinating delivery and governance across acquisition and sustainment phases under a single accountable framework.

Sense & Respond Logistics

Enabling rapid, data-driven support decisions based on real-time fleet status and operational demand — not delayed, manual reporting.

Predictive Analytics & AI

Leveraging data fusion, analytics and Control Tower Capability to anticipate issues before they impact readiness — CBM+ and predictive logistics enabled by ReadyFleet™.

How does Hammerstone IPS connect to digital sustainment?

Traditional IPS produces excellent documents: maintenance schedules, spares provisioning lists, RAM predictions. But once a capability enters service, those documents are static. They don’t update as operational hours accumulate, failure history develops, or fleet composition changes. The result is sustainment planning that becomes progressively less accurate as the capability matures.

Hammerstone provides IPS services that combine systems engineering, supportability and reliability engineering, and digital logistics capability to improve operational outcomes for customers across Defence, Government and Industry.

Our IPS approach is built to support:

Where ReadyFleet™ is deployed alongside the capability, IPS outputs can be directly informed by live asset data. Maintenance decisions are driven by actual condition rather than conservative time-based schedules. Spares demand forecasting is updated as real failure data accumulates. Through-life support plans improve continuously rather than degrading from the as-designed assumptions.

Why Defense, Government & Industry Choose Hammerstone

We Take Ownership

IPS is only effective when someone is accountable. Hammerstone provides that ownership across all 12 elements — taking responsibility for delivery, integration and continuous improvement throughout the lifecycle.

Veteran-led, Defence-focused

We understand operational realities, not just engineering theory. Decades of military and industry experience ensure our solutions are practical, mission-focused and aligned to Australian Defence Industry (ADI) requirements.

Digital-first, Data-driven

From fleet insight through ReadyFleet™ to UID/AIT systems and Predictive Logistics, digital sustainment is at the heart of our approach. Scalable, flexible solutions with customisable dashboards providing real-time visibility and control.

Sovereign Capability

Designed, delivered and supported in Australia, for Australian capability. As a Veteran-Owned Australian Company, Hammerstone is committed to strengthening Sovereign Solutions for Defence and supporting the ADI ecosystem.

Interoperable & Standards-based

Solutions integrate with existing ERP and Battle Management Systems. Aligned to S-Series IPS Specifications (S3000L, S4000P, S1000D), ISO 55000 Asset Management and industry best practices in Life Cycle Cost Analysis.

Scalable for Any Program

Whether a single IPS element, full lifecycle support, or integration across multiple programs — Hammerstone tailors involvement to match your needs. Supports Defence primes, government agencies and ADI SME partners.

Full IPS capability delivered across land, maritime, industrial & autonomous systems programs

SEA1442 Maritime ILS (EM Solutions)

ILS program planning, logistics analysis and technical data development for the Royal Australian Navy Maritime Communications Modernisation System. Introduction-Into-Service professional services covering all IPS documentation and analysis elements.

LAND 400-3 IPS / HUMS / VIMS (Hanwha, ongoing)

IPS professional services for the LAND 400-3 Risk Mitigation Activity, alongside development of HUMS and VIMS systems — demonstrating IPS delivered alongside the digital data systems that enable CBM+. Elements delivered: Design Interface, Maintenance Planning, Supply Support, Technical Data.

CBMSS — Digitally Integrated CBM+ (DIH)

OEM-agnostic Condition-Based Maintenance Software System integrating HUMS data with SAP for predictive maintenance and sustainment planning. The clearest proof of Hammerstone’s digitally integrated IPS — where IPS analysis outputs are directly connected to live asset condition data. Prime contract with DIH.

Deployable Bulk Fuel ILS/RAM (World Fuel Services)

ILS management, RAM analysis and LSA analysis embedded as an integral part of the World Fuel Services delivery team for the JP8190 Deployable Bulk Fuel Distribution System — coalition logistics capability for Defence. Elements delivered: RAM engineering, Supply Support, LSA. Prime subcontract.

Land 121 ILS (ECLIPS)

LSA and IPS services for the Gun Tow Vehicle Modular Capability under CASG acquisition — including LSA analysis, V&V and ILS documentation across three modular systems.

MLDS ILS (ECLIPS)

LSA analysis for the Modular Logistics Distribution System — high-velocity, mission-configurable ADF logistics packaging.

Cobra IIS — Retrospective IPS (EM Solutions)

Retrospective engineering and LSA for Navy SATCOM terminals — developing IPS artefacts for a system already in procurement where sustainment engineering was not completed at design stage. Demonstrates IPS recovery and Introduction-to-Service capability.

Hammerstone's IPS specialists provide hands-on support across acquisition and sustainment phases. Whether you're developing new capability, upgrading existing systems, or seeking better lifecycle performance, our team can help.

If you're facing challenges with any of the 12 IPS elements, struggling to integrate support across the lifecycle, or looking to improve fleet readiness and reduce total cost of ownership — Hammerstone has the experience, tools, and sovereign capability to deliver results.

Frequently asked questions

What is Integrated Product Support?

Integrated Product Support (IPS) is the disciplined approach to designing, delivering and sustaining a capability so it remains reliable, supportable and cost-effective across its entire lifecycle — from concept and acquisition through to operation, upgrades and disposal. In plain terms, IPS ensures the system you buy or build can be maintained, supplied, operated and supported in the real world, with the right data, spares, training and engineering assurance in place.

The 12 IPS elements are, in no order of heirarchy, as they all work together: (1) Product Support Management, (2) Design Interface, (3) Workforce and Personnel, (4) Training and Training Support, (5) Facilities and Infrastructure, (6) Computer Resources, (7) Supply Support, (8) Support Equipment, (9) Packaging, Handling, Storage and Transportation, (10) Technical Data, (11) Maintenance Planning and Management, and (12) Sustaining Engineering.

 

Together, these elements create a complete sustainment framework from concept through to end of life. Hammerstone takes accountability for planning, integration and delivery across all 12.

Integrated Logistics Support (ILS) and Integrated Product Support (IPS) describe the same discipline under different naming conventions. ILS is the older, NATO-standard terminology — predominantly used alongside the S-Series specifications (S3000L, S4000P, S1000D). IPS is the current Australian Defence terminology. Both describe the structured approach to designing supportability into a capability from concept stage and planning the maintenance, supply, training and technical data needed to sustain it in service. Hammerstone uses both terms and is proficient in both frameworks. 

OPUS10 is an industry-standard tool for Provisioning Spares Analysis and inventory optimisation — used to calculate the right quantity, type and location of spare parts to achieve target availability at minimum cost. Hammerstone uses OPUS10 to support Supply Support decisions, ensuring spares are provisioned based on reliability data and operational requirements rather than assumption. This reduces both the risk of stockouts that create downtime and the cost of over-provisioning slow-moving stock.

Hammerstone IPS is built to support digitally integrated sustainment — enabling Condition-Based Maintenance (CBM+) and predictive logistics where appropriate. Where ReadyFleet™ or HUMS/VIMS systems are deployed alongside the capability, IPS outputs can be connected to live asset data. Maintenance decisions are driven by actual system condition rather than conservative time-based schedules, and spares demand forecasting is updated as real failure data accumulates — improving IPS accuracy and reducing sustainment cost over the capability’s service life.