Hammerstone delivers Integrated Product Support (IPS) across all 12 IPS elements — taking full ownership of the support solution from day one. Our IPS combines supportability engineering, RAM analysis, Logistics Support Analysis (FMECA, RCM), supply support (OPUS10), maintenance planning, technical data (S1000D) and through-life sustaining engineering — with digital integration enabling CBM+ and predictive sustainment through ReadyFleet™. Sovereign, veteran-led and aligned to ISO 55000, S3000L and S4000P.
Integrated Product Support (IPS) is the disciplined approach to designing, delivering and sustaining a capability so it remains reliable, supportable and cost-effective across its entire lifecycle — from concept and acquisition through to operation, upgrades and disposal.
In plain terms, IPS ensures the system you buy or build can be maintained, supplied, operated and supported in the real world, with the right data, spares, training and engineering assurance in place.
Capabilities delivered without IPS create predictable and expensive problems in service: maintenance concepts that don’t match the system, spares provisioned on assumption rather than analysis, through-life costs that exceed estimates, and technical data that is incomplete at introduction to service. IPS addresses these risks by treating supportability as a design requirement from concept stage — not a retrofit at introduction to service.
Hammerstone understands that delivering capability is only the start — and that operational advantage comes from delivering, sustaining, upgrading, and supporting a capability throughout its life. At Hammerstone, we take ownership of the full support solution development from day one. Our experienced Integrated Product Support (IPS) team ensures Mission and Support System capabilities are reliable, affordable, upgradable, mission-ready and sustainable.
Combined, these elements create a support solution that is sustainable, cost-effective, and operationally agile, ensuring Enhanced Operational Effectiveness and Improved Fleet Readiness across Defence and industry programs.
Click on each of the IPS element to learn more.
WHAT IT IS & WHY IT MATTERS
The coordination function that holds IPS together — managing strategy, risk and integration across all 12 elements. Without it, gaps appear, costs rise and readiness drops.
HOW HAMMERSTONE DELIVERS
Hammerstone takes ownership of the full lifecycle: ILS Plans, sustainment strategies, risk registers and coordination frameworks. Asset Management principles embedded throughout, aligned to ISO 55000 where required.
WHAT IT IS & WHY IT MATTERS
Engineering supportability into the system from the start — ensuring maintainability, operability and lifecycle affordability are designed in, not added later. Catching support issues late blows budgets and reduces availability.
HOW HAMMERSTONE DELIVERS
Hammerstone works with engineers early: supportability analyses, maintenance concepts and design-for-support recommendations. We bridge the gap between design and sustainment.
WHAT IT IS & WHY IT MATTERS
Ensuring the workforce has the right skills, qualifications and numbers at the right time. Even the most advanced system fails if operators and maintainers aren't properly trained, staffed or aligned to mission requirements.
HOW HAMMERSTONE DELIVERS
Workforce planning, skill-gap analysis and competency framework development. Role definitions, recruitment support, upskilling strategies and transition planning aligned to capability needs.
WHAT IT IS & WHY IT MATTERS
Ensuring personnel are confident, competent and capable of operating and maintaining systems effectively. Skills gaps lead to mistakes, downtime, safety risks and reduced readiness.
HOW HAMMERSTONE DELIVERS
We follow the ADDDE model (Analysis, Design, Development, Delivery, Evaluation) to create training packages, courseware, job aids and training delivery programs. Full accountability for workforce competence.
WHAT IT IS & WHY IT MATTERS
The workshops, depots, warehousing and operational spaces required to support capability. Poorly planned or under-resourced facilities slow maintenance, reduce readiness and increase costs.
HOW HAMMERSTONE DELIVERS
Facility assessments, planning, upgrade coordination and operational layout design — ensuring facilities are aligned to operational, storage and maintenance requirements and ready when capability is delivered.
WHAT IT IS & WHY IT MATTERS
Software support, data integration, configuration management and digital system updates for modern, software-driven capability. Poor software support disrupts operations and reduces readiness. Cyber resilience is a critical sustainment consideration.
HOW HAMMERSTONE DELIVERS
Software support planning, configuration management, data integration strategies and update management. Ensuring systems remain supportable, reliable, secure and mission-ready — supporting Military IoT and edge-to-enterprise connectivity.
WHAT IT IS & WHY IT MATTERS
Ensuring the right parts, consumables and repairable assets are available when and where needed. Poor supply planning equals downtime, frustrated operators and higher costs.
HOW HAMMERSTONE DELIVERS
Hammerstone uses OPUS10 for Provisioning Spares Analysis, inventory optimisation and supply chain coordination. Demand forecasting and supply assurance without overspending — supporting S&RL and digitally integrated supply chains.
WHAT IT IS & WHY IT MATTERS
The tools, test gear, calibration equipment and specialised devices needed to maintain systems safely and efficiently. Without the right support equipment, maintenance cannot happen to the required standard.
HOW HAMMERSTONE DELIVERS
Tooling lists, calibration schedules and equipment readiness tracking — ensuring operators and maintainers always have what they need.
WHAT IT IS & WHY IT MATTERS
Protecting capability from factory to field through proper packaging, handling, storage and transport planning. Poor packaging or storage can damage equipment, compromise performance or create costly delays.
HOW HAMMERSTONE DELIVERS
Packaging specifications, movement and climate requirements, transport and storage plans — ensuring equipment integrity throughout the logistics chain, supporting ITV and secure supply chain operations.
WHAT IT IS & WHY IT MATTERS
The manuals, procedures, codification data, LSAR information and configuration documentation that enable effective operation and maintenance. Without accurate, complete technical data, maintenance slows and readiness suffers.
HOW HAMMERSTONE DELIVERS
Technical manuals, maintenance procedures, codification packages (UID/AIT), LSAR data and configuration control documentation. Aligned to S1000D standards where required. Supports data-driven decision-making.
WHAT IT IS & WHY IT MATTERS
Optimising maintenance strategies to maximise availability, reduce through-life cost and prevent failures before they occur. Poor maintenance planning leads to more failures, reduced availability and increased lifecycle costs.
HOW HAMMERSTONE DELIVERS
Reliability-Centred Maintenance (RCM), FMECA, CBM and Predictive Logistics strategies. Maintenance task lists, preventive schedules and execution plans that keep systems mission-ready.
WHAT IT IS & WHY IT MATTERS
Managing upgrades, configuration changes and continuous improvement throughout the system's operational life. Without sustaining engineering, old issues linger, performance degrades and costs spiral.
HOW HAMMERSTONE DELIVERS
Engineering change process support, configuration management artefacts and performance-driven improvement plans. Aligned to S-Series IPS Specifications (S3000L, S4000P, S1000D) where applicable.
Coordinating delivery and governance across acquisition and sustainment phases under a single accountable framework.
Traditional IPS produces excellent documents: maintenance schedules, spares provisioning lists, RAM predictions. But once a capability enters service, those documents are static. They don’t update as operational hours accumulate, failure history develops, or fleet composition changes. The result is sustainment planning that becomes progressively less accurate as the capability matures.
Hammerstone provides IPS services that combine systems engineering, supportability and reliability engineering, and digital logistics capability to improve operational outcomes for customers across Defence, Government and Industry.
Our IPS approach is built to support:
Where ReadyFleet™ is deployed alongside the capability, IPS outputs can be directly informed by live asset data. Maintenance decisions are driven by actual condition rather than conservative time-based schedules. Spares demand forecasting is updated as real failure data accumulates. Through-life support plans improve continuously rather than degrading from the as-designed assumptions.
IPS is only effective when someone is accountable. Hammerstone provides that ownership across all 12 elements — taking responsibility for delivery, integration and continuous improvement throughout the lifecycle.
We understand operational realities, not just engineering theory. Decades of military and industry experience ensure our solutions are practical, mission-focused and aligned to Australian Defence Industry (ADI) requirements.
From fleet insight through ReadyFleet™ to UID/AIT systems and Predictive Logistics, digital sustainment is at the heart of our approach. Scalable, flexible solutions with customisable dashboards providing real-time visibility and control.
Designed, delivered and supported in Australia, for Australian capability. As a Veteran-Owned Australian Company, Hammerstone is committed to strengthening Sovereign Solutions for Defence and supporting the ADI ecosystem.
Solutions integrate with existing ERP and Battle Management Systems. Aligned to S-Series IPS Specifications (S3000L, S4000P, S1000D), ISO 55000 Asset Management and industry best practices in Life Cycle Cost Analysis.
Whether a single IPS element, full lifecycle support, or integration across multiple programs — Hammerstone tailors involvement to match your needs. Supports Defence primes, government agencies and ADI SME partners.
ILS program planning, logistics analysis and technical data development for the Royal Australian Navy Maritime Communications Modernisation System. Introduction-Into-Service professional services covering all IPS documentation and analysis elements.
IPS professional services for the LAND 400-3 Risk Mitigation Activity, alongside development of HUMS and VIMS systems — demonstrating IPS delivered alongside the digital data systems that enable CBM+. Elements delivered: Design Interface, Maintenance Planning, Supply Support, Technical Data.
OEM-agnostic Condition-Based Maintenance Software System integrating HUMS data with SAP for predictive maintenance and sustainment planning. The clearest proof of Hammerstone’s digitally integrated IPS — where IPS analysis outputs are directly connected to live asset condition data. Prime contract with DIH.
ILS management, RAM analysis and LSA analysis embedded as an integral part of the World Fuel Services delivery team for the JP8190 Deployable Bulk Fuel Distribution System — coalition logistics capability for Defence. Elements delivered: RAM engineering, Supply Support, LSA. Prime subcontract.
LSA and IPS services for the Gun Tow Vehicle Modular Capability under CASG acquisition — including LSA analysis, V&V and ILS documentation across three modular systems.
LSA analysis for the Modular Logistics Distribution System — high-velocity, mission-configurable ADF logistics packaging.
Retrospective engineering and LSA for Navy SATCOM terminals — developing IPS artefacts for a system already in procurement where sustainment engineering was not completed at design stage. Demonstrates IPS recovery and Introduction-to-Service capability.
Integrated Product Support (IPS) is the disciplined approach to designing, delivering and sustaining a capability so it remains reliable, supportable and cost-effective across its entire lifecycle — from concept and acquisition through to operation, upgrades and disposal. In plain terms, IPS ensures the system you buy or build can be maintained, supplied, operated and supported in the real world, with the right data, spares, training and engineering assurance in place.
The 12 IPS elements are, in no order of heirarchy, as they all work together: (1) Product Support Management, (2) Design Interface, (3) Workforce and Personnel, (4) Training and Training Support, (5) Facilities and Infrastructure, (6) Computer Resources, (7) Supply Support, (8) Support Equipment, (9) Packaging, Handling, Storage and Transportation, (10) Technical Data, (11) Maintenance Planning and Management, and (12) Sustaining Engineering.
Together, these elements create a complete sustainment framework from concept through to end of life. Hammerstone takes accountability for planning, integration and delivery across all 12.
Integrated Logistics Support (ILS) and Integrated Product Support (IPS) describe the same discipline under different naming conventions. ILS is the older, NATO-standard terminology — predominantly used alongside the S-Series specifications (S3000L, S4000P, S1000D). IPS is the current Australian Defence terminology. Both describe the structured approach to designing supportability into a capability from concept stage and planning the maintenance, supply, training and technical data needed to sustain it in service. Hammerstone uses both terms and is proficient in both frameworks.
OPUS10 is an industry-standard tool for Provisioning Spares Analysis and inventory optimisation — used to calculate the right quantity, type and location of spare parts to achieve target availability at minimum cost. Hammerstone uses OPUS10 to support Supply Support decisions, ensuring spares are provisioned based on reliability data and operational requirements rather than assumption. This reduces both the risk of stockouts that create downtime and the cost of over-provisioning slow-moving stock.
Hammerstone IPS is built to support digitally integrated sustainment — enabling Condition-Based Maintenance (CBM+) and predictive logistics where appropriate. Where ReadyFleet™ or HUMS/VIMS systems are deployed alongside the capability, IPS outputs can be connected to live asset data. Maintenance decisions are driven by actual system condition rather than conservative time-based schedules, and spares demand forecasting is updated as real failure data accumulates — improving IPS accuracy and reducing sustainment cost over the capability’s service life.